Litter-Robot 4 Supply & Accessory Bundle by Whisker, White- Automatic Self-Cleaning Cat Litter Box, Includes Litter-Robot 4, Ramp, Mat, 3 OdorTrap Packs, 10 Liners, 30 Wipes, & 2 Carbon Filters

Best investment in years! Big!!! Instructions aren’t real clear. Great customer service however!!
3rd update. I’ve now had it about a month, and after the initial issues mentioned below, it is been working faithfully ever since. Cat no longer runs in there to watch it run, thank heavens! He goes in, stays long enough to get weighed, pees or poops or both within a few minutes of each other sometimes, and 30 minutes later according to my decision, it goes on and cycles and gets rid of all the pee and poop balls and resets. Voila! And from my now experience I clean the litter tray underneath about twice a week now. Pull the drawer out, pull up the plastic bag and close it up, put in a new plastic bag, shove the drawer closed and you’re done. Deposit the dirty bag into the garbage can and that’s it. I did go in and use a spray they offer for sale on some paper towels and wiped down the inside of the drum in the last few days. I think I got it pretty clean. It’s probably going to need a more thorough cleaning in the not too distant future. Probably during this month. I’ve ordered some other items for odor control but so far I haven’t noticed any older coming from it other than when the trapdoor is open during the rotating cleaning process and you do get an odor coming up from the tray underneath but it’s very brief. And if you’re not standing near the robot, you’re not going to smell it.I love this thing! I’ve changed it to five stars even though there was the electronic problem at the beginning. It was solved rapidly and the customer service is excellent. If I have any gripes at all it is that it takes between a week and 10 days to receive anything ordered. Amazon has us spoiled! Otherwise I can’t complain. They don’t mention replacing the sand although there’s the option to clean all of the sand out and dump it into the tray down below so I think I will probably replace the sand once a month or something like that. The cat doesn’t seem to mind it due to it being clean every time he goes in there with no residual poop or pee balls. But it will make me feel better replacing the sand periodically. I’m certainly not going to be spending nearly as much money on sand as I was with the regular sandbox. Will that savings pay me back for the cost of this robot? No, but the convenience of cleaning it far outweighs anything else.2nd update: I got the replacement electronic part, assembled everything and it has been working fine ever since with one exception. It went offline for some reason so I had to call their helpline. Got great service and it was resolved over the phone.I love this litter robot! The biggest problem I have is the cat is absolutely fascinated about the cleaning process. There are sensors around the outside of the edge and it stops whatever it’s doing if it senses that there is a cat nearby or anything else actually. If I move the steps while it’s in process it stops. A great preventative. And all you do is push the reset button and it continues on. But if the cat is up there in the middle of things while the robot is cleaning, it stops completely and waits. So the cat repeatedly goes over to sit and watch the action and causes it to stop. Eventually he walks away and I can either remotely or in person cause it to reset and do another manual cleaning just in case it was stopped and didn’t get that part. Being able to do it for my phone is fabulous!The recommendation for cleaning the tray of the poop and pee balls is one cat equals one week. I disagree. I’m cleaning it twice a week, meaning that I lift the dirty bag out of the tray and put a clean bag in. What a revelation in cat sandboxes!! Yes I’ve wiped down the inside once with some lingering residual poop being removed. I’m going to do a more thorough cleaning soon. I’ve had the replacement up and operating at least two weeks now and I have to say it’s the best thing out there! I’m upping the stars to four because of the great customer service resolving the initial problem and subsequent phone service.And I have now figured out the timer on setting it for when to clean. You have a choice between 10 and 30 minutes to begin the cleaning process after it recognizes the cat has been inside the drum. So it’s not cleaning every 10-30 minutes. It only cleans when necessary.Update: after initially working once, the whole thing went on the fritz. I contacted their customer service at Litter Robot / Whisker, and in talking in person with someone, got GREAT customer service. He said that the whole electronic part, the bottom assembly, had a failure and I needed a new one. He ordered it immediately and I had it in about 4 or 5 days. I had to promise to return the defective part to them but they pay for it.I received the bottom part, and following instructions, saw how it was to be rebuilt after disassembling the old one. The only problem was the tip over preventer, not the correct name for it, was completely snapped on to the old one. I was afraid I would break it trying to get it off but, a good thing, it didn’t break! So I got it reassembled, made sure that I had registered on the app on my phone, and started setting everything up. I haven’t quite got it all figured out yet. There’s a question in my mind as to whether it will cycle for cleaning every 30 minutes all day or whether it’s just 30 minutes after the product has been used by the cat. I’m still figuring that one out. In the meantime, you can put it on basically permanent sleep so it won’t clean until you tell it to.My cat had actually used the original one without telling me! I had set it up and put sand in it and then walked away because I wasn’t ready to have him use it yet nor even turn it on. Well my back was turned apparently he used it twice! So that was interesting finding out when I turned it on the first time, the old one, and got it to clean once before it went on the fritz. So I know he will use it.They suggest putting treats on the stair steps to encourage him to go up so I did that. He was more interested than the treats and walking up the staircase to get into the robot. So I got everything working, got him looking inside the robot like he didn’t know why I was showing him it. Too funny. They suggest letting their regular sandbox get pretty dirty which I have done to discourage their use of the old box and encourage the use of the robot box. So pretty soon he was going into the robot every few hours. And then I would push the button to clean it either in person or on the phone app. And then the cat would go run into watch the thing go in motion. And every time he got up the steps or close to the robot, the sensors turned everything off in mid cleaning. So I finally picked him up, push the button to get it to clean, and sat there holding him and telling him what a good boy he was for not going up the stairs and turning off the robot. This is all just while I’m laughing. Today, I kept track of when he went into the robot, because it weighs him and I know that if he puts a foot or two in it it only registers a couple of pounds, where is he’s pushing 10 lb which registers when he goes in there completely. So I know when he goes in there to pee or poop. And I wait a while before I manually push the clean button on my phone. And he has stopped running over to see it turn over. So, it’s working! And it’s wonderful, and I am so glad I purchased it.I fully expect that with something electronic like this that there may be things that will go wrong in the future but I will tell you, their customer service is really good. I did purchase the insurance on it. But I think there’s a full year warranty for anything that goes wrong. They’ll replace it completely if necessary.So if you’ve got the money to spend, take my advice and get this as fast as you can because it is well worth it! I’m hoping that the last time I have to clean a kitty sandbox will be when I get the old one ready to be dumped and cleaned and stored.First of all, this review initially was upon setup only. Have not used it yet. If you are not handy or have trouble with not real clear instructions, you may need help setting it up. It requires no tools. The original Litter Robot4 comes almost ready to go out of the box. It’s bigger than you think! There’s a few things to connect but everything is pretty much snap on. If you order the package that has the steps, that’s a little more complicated. Not difficult once you’ce figured it out, just the instructions are not real clear and the pictures are not the best on their website.I ordered separately the extra Litter Hopper from the manufacturer, which includes installing a new bonnet and the sand receptacle for fresh sand at the back. I think that was what slowed me down so much.I will tell you I’m in my mid-70s and I’m not stupid about putting things together and reading instructions. It just was not simple for me. But I did it!Having said that, I’m waiting to use it for a couple of reasons including obtaining a hard surface tray that they sell separately but not on Amazon, for stability purposes on a carpeted surface, and using the electronics properly. Once it arrives, I’ll plug it in and make sure everything’s running. I will update this review also.And then once the cat has been introduced, there will be a third edit. They do give good ideas to how to acclimate the cat to the robot. Fingers crossed!

Excellent purchase worth the price
This has been the best purchase. My house doesn’t smell like a litter box, I can keep up with exactly how much my kitten is going and I love that I get updated weights for her especially since she’s growing. It was so easy to put together. I was worried it was going to be complicated, but connecting it to the app was so easy. My cat was never scared to use it either. My only caution would be if you’re considering getting the litter catcher match and the stairs don’t worry about spending the extra money. If I purchased again I wouldn’t spend the extra money on that.

it’s a gamble but glad I’m not having to clean it myself
Since opening and setting up it has not worked properly. When cleaning it would give error and eventually continue the cleaning process. At first i thought it was my kitten that was jumping in while it was cleaning. due to work i couldn’t verify until about weeks later that it wasn’t my kitten making it error out. I contacted support and got a standard message ” sensors are dirty please watch video on how to clean “. even though i told them since straight out of the box i got this error. Now after the warranty expired, it randomly stops detecting the weight of my cats or the progress of the poop bin. Everything is cleaned and used as always. It still cleans so there’s that. But i feel that paying almost 1k the device should work for a long time before having issues.I’m still happy that my pets have a clean potty and apart from the issues here and there it is doing it’s thing. But for how long, I’m noy sure. maybe I’ll get 1 more year before it kicks the bucket At the price i paid i expect at least minimum 4 years before having issues not on day one.